HOW IT WORKS

How OZIANT works — for buyers and for suppliers.

Two simple journeys. Five steps each. Backed by KYC verification, escrow, and India-side trade-services support at every stage.

THE TWO JOURNEYS

Side-by-side: what buyers do, what suppliers do.

Buyer journey

  1. Submit RFQ
  2. Receive 3 verified quotes
  3. Inspect samples
  4. Place order via OZIANT
  5. Settle & ship (escrow released on delivery)

Supplier journey

  1. Apply to list
  2. Pass 7-point KYC
  3. Get listed (Bronze / Silver / Gold tier)
  4. Receive RFQs matched to your catalog
  5. Fulfill order, ship, get paid
FOR BUYERS

Sourcing through OZIANT — start to finish.

Step 1

Submit your RFQ (60 seconds)

Tell us what you need. The RFQ form takes one minute and asks for:

  • Category — pick from our 100 curated categories, or describe what you need
  • Quantity — units, kg, MT, or container loads
  • Target country of origin — China, Vietnam, Bangladesh, Sri Lanka, etc.
  • Target landed cost — in USD or INR
  • Spec sheets — upload PDFs, images, samples (optional)
  • Your contact — email, phone, WhatsApp

You don't need an account to submit an RFQ. We'll create one for you when you accept your first quote.

Step 2

Receive 3 verified quotes (within 24 hours)

We route your RFQ to the verified suppliers most likely to match your spec, geography, and price point. Within 24 working hours, you receive three quotes in your inbox — each with:

  • Supplier name + KYC tier badge (Bronze / Silver / Gold)
  • HS code (8-digit)
  • FOB price band (USD)
  • MOQ
  • Lead time (days from order confirmation)
  • Sample landed-cost calculation in INR (BCD + IGST + Cess + freight)
  • Recommended INCOTERM (FOB / CIF / DDP)
  • Available certifications (BIS, OEKO-TEX, ISO, FSSAI etc.)

Quotes are valid for 7 days. You compare side-by-side in your buyer dashboard.

Step 3

Inspect samples (optional but recommended)

For most categories, you can request a paid sample from your shortlisted supplier. We coordinate:

  • Sample courier (DHL / FedEx) from China / Vietnam / Bangladesh to India
  • Sample cost is shown upfront — usually USD 30-150 depending on item
  • Sample courier turnaround: 4-8 working days

For high-MOQ or high-value orders, we offer on-site pre-shipment inspection via our Yiwu and Guangzhou inspection partners (USD 250-450 per inspection report).

Step 4

Place your order

Approve a quote in your buyer dashboard. We generate:

  • A Pro-forma Invoice (PI) from the supplier
  • A Sales Contract (SC) with payment terms, delivery terms, and dispute clauses
  • A Trade Services Plan — what ZJELL will handle and what's optional

You make payment via your preferred channel: wire transfer (USD or INR), Letter of Credit (we draft and negotiate via partner banks), or trade finance (NBFC / bank tie-ups).

Payment is held in escrow until you confirm shipment.

Step 5

Settle & ship

Once payment is confirmed:

  • Supplier begins production
  • We coordinate logistics: FCL / LCL booking, freight forwarder allocation, INCOTERM compliance
  • Pre-shipment inspection (if you opted in) before container seal
  • Bill of Lading + Commercial Invoice + Packing List + COO sent to your dashboard
  • Customs clearance at Indian port (we coordinate with our CHA partners)
  • Delivery to your warehouse / godown / port of choice

Escrow releases to the supplier on confirmed delivery. If anything is wrong, we hold payment until the dispute is resolved.

FOR SUPPLIERS

Listing on OZIANT — what to expect.

Step 1

Apply to list

Fill out the supplier application form. We ask for:

  • Company name, registration number, tax IDs (GST / VAT / equivalent)
  • Country of origin, factory address, year established
  • Categories you supply, sample SKUs, MOQ ranges
  • Existing certifications (ISO, BIS, OEKO-TEX, GOTS, BSCI, etc.)
  • Export experience — top 3 destination countries
  • References (2 buyer references preferred)
Step 2

Pass our 7-point KYC verification

Within 7 working days, our team reviews your application against the OZIANT 7-point KYC checklist:

#CheckWhy
1Legal entity & registration verifiedConfirm you exist and are operating
2Tax ID / GST / VAT cross-checkConfirm tax-paying status
3Trade certifications validatedConfirm BIS / ISO / OEKO-TEX current
4Factory or warehouse auditConfirm production capacity
5Sample test against specConfirm what ships matches what's marketed
6Export-history check (Volza)Confirm export volumes claimed
7Two buyer-reference checksConfirm reliability with prior clients

Suppliers who pass all 7 = Gold tier. 5–6 = Silver tier. 4 = Bronze tier. <4 = not listed.

We publish KYC tier publicly on every supplier profile. Tier upgrades happen on annual re-verification.

Step 3

Get listed (Bronze / Silver / Gold tier)

Once verified, we activate your supplier dashboard. You can:

  • Upload your full catalog (CSV bulk import or manual)
  • Set MOQs, lead times, FOB price bands, INCOTERM defaults
  • Add factory photos, certification PDFs, capacity stats
  • Choose subscription tier (free pay-per-RFQ, Silver, or Gold annual)

Your profile goes live at /suppliers/[your-slug].

Step 4

Receive RFQs matched to your catalog

OZIANT routes incoming buyer RFQs to suppliers whose catalog matches the spec, geography, and price point.

You see each RFQ in your supplier dashboard with:

  • Buyer's anonymized profile (country, buying history, KYC status)
  • Spec, quantity, target landed cost
  • Time remaining to quote (typically 12-18 hours)

Submit your quote via the dashboard. We send it to the buyer with the other 2 competing quotes.

Step 5

Fulfill order, ship, get paid

When the buyer accepts your quote:

  • You receive the Sales Contract (SC) signed by both sides
  • Production begins on receipt of OZIANT's confirmation that the buyer has paid into escrow
  • Pre-shipment inspection (if buyer opted in)
  • Ship per agreed INCOTERM
  • Upload Bill of Lading, Commercial Invoice, Packing List to the order page

OZIANT releases escrow to your account on confirmed delivery.

Build a track record. Higher response rates and on-time-shipment rates = higher visibility = more RFQs.

HOW WE OPERATE

The operational layer behind every order.

Verification

Every supplier passes our 7-point KYC. Every order over USD 5,000 is eligible for pre-shipment inspection by our Yiwu / Guangzhou partner. We publish KYC tier publicly. We re-verify annually.

Read more →

Payment & escrow

Payments held in escrow with our banking partners. Released to suppliers on confirmed delivery. Supports wire transfer, Letter of Credit (UCP 600), and trade finance through NBFC / bank tie-ups.

Read more →

Logistics

FCL and LCL via our 3PL partners. INCOTERMS supported: EXW · FOB · CIF · DDP. Sea and air freight. Customs clearance via our CHA partners at major Indian ports (JNPT, Mundra, Chennai, Kolkata, Cochin).

Read more →

Disputes

Disputes go to OZIANT's resolution team in Delhi within 48 hours. Mediation first; arbitration in Delhi (Indian buyer) or London (international buyer) per the Sales Contract. Escrow held until resolved.

Read more →
SUPPLIER PRICING

Three tiers. Pick what fits.

Plan Bronze (Free) Silver ★ Most popular Gold
Annual feeFreeUSD 600 / yrUSD 2,400 / yr
KYC tierBronze (4-pt)Silver (5-6 pt)Gold (7-pt)
Catalog limit25 SKUs250 SKUsUnlimited
RFQs receivedPay USD 8 / RFQUp to 30 / monthUnlimited
Profile placementStandardFeatured in categoryTop 3 + homepage rotation
Trade-services bundlePay-per-use10% discount25% discount
Annual re-verificationAt your costIncludedIncluded
Account managerNoneSharedDedicated

Subscription pricing is indicative for Phase 1 (Q2 2026). Final pricing will be confirmed at launch.

FREQUENTLY ASKED QUESTIONS

Things people ask before they sign up.

Three quotes within 24 working hours. Most categories return quotes in 6-12 hours. Highly customised SKUs (e.g. private-label cosmetics, custom electronics) can take 48-72 hours.

It depends on the category. Apparel typically starts at MOQ 100-500 pieces. Electronics at MOQ 500-1000. Industrial materials at MOQ 1 container. Each product page shows MOQ explicitly.

Yes — every Indian importer needs a DGFT IEC (Importer Exporter Code). If you don’t have one, our /services/dgft-iec-registration service gets you one in 5 working days for a flat fee.

We display pricing in USD (primary) and INR (secondary) by default. Buyers in UAE see AED, UK sees GBP, Saudi sees SAR, EU sees EUR, Australia sees AUD, Canada sees CAD. You pay and settle in any of these supported currencies.

Every supplier passes our 7-point KYC checklist before listing. We publish their KYC tier (Bronze / Silver / Gold) on their profile. Gold-tier suppliers have passed all 7 checks including factory audit and buyer references.

Open a dispute through your buyer dashboard within 7 days of delivery. OZIANT holds escrow until the dispute is resolved through mediation (or arbitration if mediation fails). We have on-the-ground inspection partners in Yiwu and Guangzhou to verify claims.

Yes — through our CHA (Customs House Agent) partners at major Indian ports. It’s an optional add-on service, included free for Gold-subscription suppliers and discounted for Silver. Pricing is per-shipment.

Yes — ZJELL drafts and negotiates LCs (UCP 600 compliant) with our partner banks. Typical LC cost: 0.25-1% of LC value, depending on bank and credit standing.

Alibaba lists millions of suppliers and leaves you to wrestle the trade ops alone. OZIANT lists a curated, KYC-verified network and bundles the trade services (DGFT, IEC, COO, LC, customs) on the platform itself. Smaller catalog, deeper accountability.

No. We source from China, Vietnam, Bangladesh, Sri Lanka (and growing). We sell to USA, UK, UAE, Saudi, Australia, Germany, France, Canada (and growing). India is our largest market and operational base, but the platform is built for cross-border from the start.

Submitting RFQs and browsing is free. We earn from a 3-7% transaction commission baked into each closed order — paid by the supplier, not added to your invoice. Trade services (DGFT, customs, LC) are flat-fee or % based and shown upfront.

Apply at /become-a-supplier. Bronze tier (basic listing) is free. Silver and Gold tiers offer richer placement and higher RFQ limits. KYC takes 7 working days.

Ready to start? Pick your side.

We respond within one working day. No spam.

Or talk to our team: cs@zjell.com · +91 9220400978
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